PJ
Paul J

1 reviews | Active since Jul 2011

25 Nov 2016, 14:02

Huawei P9 Summer Promotion - Woolworths voucher not received

<p>Vodacom / Huawei has been unable to help me as neither of them are even aware of their own promotion of receiving a voucher from Woolworths if you purchase a P9. I've done all the prompts necassary to claim my voucher (sent 9 emails to Huawei as they don't have a number to phone)and now 6 days later I still have nothing. Vodacom was so nice to cancel my reference number and state that they have resolved it without doing anything on reference number 1 - ********** 4362. They are totally useless, It constitues *****ing as you don't want to provide me with my voucher and I will go make a case to force legal action on you. Thanks for your great service Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2016, 14:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team