1 reviews | Active since Nov 2016

12 Dec 2016, 09:11

Huawei P9 + free R2000 Woolworths voucher

<p>I upgraded beginning of November to a Huawei P9 and am still waiting for my R2000 Woolworths voucher, you receive a code to sms and the voucher should be sent immediately.. well it doesn't ever come, just an error pops up.. So I went in to the Vodacom shop and the Huawei consultant said it should be sorted out in a week. today I am still waiting for my voucher and just hearing excuses. This system should have been working before advertising the special and tested! I am highly disappointed and tired of excuses. I just want my voucher! it's advertised as a gift card so why all this drama..?</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Dec 2016, 09:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update14 Dec 2016, 12:43
Reviewer Update

Till today, I have not been contacted by Vodacom Somerset West Mall or Vodacom head office. I am very disappointed with the service I am receiving.