1 reviews | Active since May 2014
Huawei P8 LITE ***6
<p>In March 2017 I was issued with a new P8 lite. </p> <p>When I got the phone it gave me issues to update the software. I had to book the phone in. </p> <p> </p> <p>After the software update the phone needed to be on charge consistently in order for me to use it. If I took the phone off charge it would die. </p> <p>So I had to literally walk around with a power bank.</p> <p> </p> <p>I had the phone booked in yesterday. Today I got an sms stating the unit will be replaced.</p> <p> </p> <p>I am not happy with a replacement. I would like a different model phone as P8 LITE is not a reliable phone. The previous phone I had was also a P8 LITE which just stopped working. </p> <p> </p> <p>I would like a reliable phone and therefore request a different model. I am now without a phone, I did call old fort road and Johannesburg and no one can help me. </p> <p> </p> <p>Can some one please help me. All I mean asking for is a reliable phone. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused in this regard.
We have escalated this issue to the Repairs Escalations Desk for further assistance and feedback. Your reference number is EC-0CQH-22KIPT and you will be contacted with feedback.
Regards
RoderiqueLategan
Regards
Roderique Lategan
Dear Customer
We apologise for the inconvenience caused in this regard.
We have escalated this issue to the Repairs Escalations Desk for further assistance and feedback. Your reference number is EC-0CQH-22KIPT and you will be contacted with feedback.
Regards
RoderiqueLategan
Regards
Roderique Lategan
No one has contacted me.
I got an sms stating my device has been exchanged.
Can someone urgently contact me???
No one has contacted me.
I got an sms stating my device has been exchanged.
Can someone urgently contact me???
