TS
Terrence S

1 reviews | Active since Aug 2015

21 Aug 2016, 18:32

Huawei P6 Repairs

<p>Sometime in May I took a phone , which my wife uses, in for repairs. It would switch off for no apparent reason. Eventually we fetched it and a refurb unit was given to us, new IME number. Pretty soon the same thing happened. I then let my wife use my Samsung S4 which she never had a problem with . On 6 Aug I took it back again and was returned as R.N.R. I then put my sim in the P6 and not too long the same thing happened. I noticed that it loses connectivity and that's when I have to enter the pin number everytime. It happened a lot. This is unacceptable and it all happened with the contract / warranty period.</p>

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2016, 05:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Aug 2016, 05:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,