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seshleigh S

1 reviews | Active since Feb 2019

07 Nov 2023, 22:41

Huawei nova 11i is the WORST device!!!!

Huawei nova 11i I am unable to use WhatsApp for the past 2 weeks!!!! After purchasing a contract with Vodacom for the Huawei nova 11i received the device and I'm now unable to use WhatsApp. Contacted Huawei and simply no solution was provided after numerous phone calls and long uninstall and installs and wastage or data!!!

All for whatsapp to give me the same error of the official whatsapp to be used Gbox notification number does not exist!!! I've tried downloading WhatsApp via the link that was sent to me it still does not work After using petal store, gbox, Huawei app gallery I've had no joy with this decide The Huawei nova 11i is the worst device data is not saved on the phone you constantly have to log into Google and Gmail

How do people that work and require WhatsApp actually do their job this is an inconvenience!!!!!!! To me I am using WhatsApp on a different phone due to this so why should I pay for a nonsense device which I don't utilize or like?????

Someone from Huawei technologies was supposed to come and meet me today to sort this out no one has contacted me today and no one has assisted me it's going on two weeks!!! Don't trust Vodacom and Huawei

The reference number is ON***YFQ

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Replies (2)
Vodacom
Vodacom's reply08 Nov 2023, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
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seshleigh S's update08 Nov 2023, 17:59
Reviewer Update
No one has contacted me yet the bull**** and lies from vodacom and Huawei don't ever take up a contract with vodacom