pH
peter H
1 reviews | Active since Dec 2015
14 Jan 2019, 19:03
Huawei MediaPad T5 10 from vodacom . Dont buy this
Huawei MediaPad T5 10 from vodacom you cannot get accessories for it and the service from Huawei in south Africa is terrible Vodacom told me that the manager from vodacom east rand mall will contact me on friday 11th January 2019 about a screen protector for my Huawei MediaPad T5 10 from vodacom east rand mall they closed my call as they considered this resolved and no one contacted me from the vodacom store .This is another example of the bad service from Vodacom
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Replies (3)
Vodacom's replyOfficial
15 Jan 2019, 07:04Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jan 2019, 07:04
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
pH
peter H's updateReviewer Update
17 Jan 2019, 08:14still waiting for vodacom to contact me . No customer service
Huawei MediaPad T5 10 from vodacom dont buy this product
my email is **********
pH
peter H's update17 Jan 2019, 08:14
Reviewer Update
still waiting for vodacom to contact me . No customer service
Huawei MediaPad T5 10 from vodacom dont buy this product
my email is **********
Vodacom's replyOfficial
25 Jan 2019, 13:11Dear Peter,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per your chat with the store manager today. He advised that the screen protectors will be arriving on Monday 28th of January and he has also issued you with the pricing.
Regards
Consumer Website Team(SA)
Vodacom's reply25 Jan 2019, 13:11
Official
Dear Peter,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per your chat with the store manager today. He advised that the screen protectors will be arriving on Monday 28th of January and he has also issued you with the pricing.
Regards
Consumer Website Team(SA)