HP Reference Number: HP*** Vodacom Account Number: I***-9 Vodacom has unfairly handed over my account to Hammond Attorneys

HP Reference Number: HP*** Vodacom Account Number: I***-9 Vodacom has unfairly handed over my account to Hammond Attorneys. I settled the account in full payment this year in April. I spoke to Thulisile Langa and Mxolisi who subsequently confirmed that my account was settled. I sent Vodacom cancellations and customer care four consecutive emails requesting cancellation and discountinuation of all their services but my emails were never rep**** to. Today I received an email from Hammond requesting payment of an amount apparently still in arrears. This is unacceptable! When did I accumulate this amount when a cancellation request was sent immediately after settling the account? I need clarity on a fundamental scale! I called Vodacom and spoke to Nobuhle who confirmed that there is a R100 and a few odds outstanding balance!