1 reviews | Active since Apr 2017
How Vodacom tried to ********* and BRIBE me. Their responese A must read for anyone thinking of using Vodacom.
<p><br />Apr 5, 2017<br />20 hours ago<br />Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p><br />Apr 6, 2017<br />1 minute ago<br />warren2602:<br />Just as stated Vodacom called me by a Fellow named Jonathan , very nice guy, he phoned me up and assured me that he is the man to take care of all my problems. he listened to my issue and according to him did his investigation he did keep his promise to call me back before 5pm bu informed me that another person need to contact me the next day to resolve my problem. As I suspected another promise broken from Vodacom and he actually to me that there service towards me was more than acceptable and had to explain to him how far from that it was. As I am one of the foremost experts in call centres and understand everything that goes on. Most of you Vodacom clients don’t actually realize what goes on behind the scenes, have you ever asked yourself why when vodacom calls you they are very enthusiastic and will always call you back in comparison to you calling them. You speak to individuals that well lets put it this way they sound depressed and its an effort for them to do anything for you as a client. The answer comes down to pure sales,</p> <p> </p> <p>Thanks for listening and if you want more info about how call centres work just ask at ********** as I am the foremost exspert in building call centres worldwide.</p> <p> </p> <p>You guys really need to understand your rights as consumers.</p> <p> </p> <p>Thanks for listening.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
