1 reviews | Active since Aug 2016
How vodacom still exists is a mystery ....they offer absolute no customer service at all
My 3rd review for vodacom on this platform and other than their generic private response I have had not a single call from these people.
Below is their generic response and that is where it ended. This was sent on the 31st March
Vodacom’s reply 31 Mar 2025 at 13:38 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Imagine having to wait months for your phone, being billed for said phone and they expect you to pay for a phone you dont have.
These people are extremely useless, they have no apetite to help customers. they just dont care
Why is no one contacting me. This is what you sent this afternoon after my review now you disconnected my Fibre. The incompetence of vodacom is despicable
Dear Vodacom Customer: A service ticket with ref number *** has been logged to a support team for investigation. Feedback will be provided within 4 working days. Thank you Vodacom
Why is no one contacting me. This is what you sent this afternoon after my review now you disconnected my Fibre. The incompetence of vodacom is despicable
Dear Vodacom Customer: A service ticket with ref number *** has been logged to a support team for investigation. Feedback will be provided within 4 working days. Thank you Vodacom
Instead of offering a service , these people are attemting at silencing customers at every possible way.
What a disgrace is VODACOM!!!!!! FIX MY ACCOUNT1
Instead of offering a service , these people are attemting at silencing customers at every possible way.
What a disgrace is VODACOM!!!!!! FIX MY ACCOUNT1