How Vodacom stays in business is beyond me!!!!

<p>I have had 4 cellphone contract on 2 accounts with Vodacom for over twelve years. This has worked well because there are 2 numbers on each account which are paid from different bank accounts and are used for different purposes. Vodacom in their wisdom, last month, arbitrarily decided to combine the 4 numbers onto one account - I assume to make their work less - and in the process has messed up all the funds and payments to these accounts. The one account had R2000 credit and they allocated that to the other account just because they could.</p> <p>I have called the call centre 5 times, promised that it would be fixed ...hasnt happened.</p> <p>Wrote 6 emails, promised that it would be fixed - hasnt happened.</p> <p>Went to the walk in centre at Gateway 3 times - every time the "system has been down"</p> <p>I am not sure what to do next , other than to take my business elsewhere as Vodacom is clearly not interested in my loyalty.</p>