How useless can you get Vodacom? I think you just answered my question.

So here I am again. Complaining about Vodacom... I have had endless issues with these guys. I logged a complaint and have gotten feedback from business. The usual automated apology and promise of a communication in future. Then a consultant followed up and called me to sort out my issue... Then the store manager contacted me and apologised. Great! an apology, that is worth absolutely nothing if you don't solve my problem! I was promised a better deal on the current package I have. I was promised if I pre-ordered the S10+ that i would be able to get the Budds and the Watch if I wanted within my current budget if not better.... Guess what Vodacom? I still don't have a phone or the watch or the budds.... this was 2 weeks ago that I received that call. I decided to call them today and guess what? The manager is on leave!!! This is pathetic service.! I am extremely unhappy and I want someone to at least tell me to go ***** myself and not just keep me waiting for a reply.... Empty promises! Lies! Useless management! How sad.