How to try and cancel a Vodacom contract
I cancelled a contract on 26/02/2024. They told me I would still pay end of March, but then it will be converted to prepaid. checked my bill in May only to find the contract still active. Phoned and cancelled again on 13/05/2024. Phoned again on 02/07/2024 and it was still not cancelled.
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Vodacom's replyOfficial
02 Sept 2024, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2024, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team