RD
Rudi D
1 reviews | Active since Jul 2018
14 Nov 2020, 07:26
How to lose with Vodacom
After 18 months and several requests Vodacom cannot close our data Account, they dont answer emails and keep on sending invoices every month.Yes we have attached previous email requests together with the first notice send to them March 2019. We have sold our house March 2019 and left the Country April 2019, still receiving and invoice every month.
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Vodacom's replyOfficial
14 Nov 2020, 13:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2020, 13:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team