1 reviews | Active since Jan 2017
How to get what I need to continue being a loyal Vodacom customer
I have 4 Vodacom contracts and in general I have been pretty happy with them. I now live in an area where reception is pretty bad. So now I want to get a reception boosting device installed, but everyone I contact refers me to someone else. I've traveled 100km to find someone to give me a booster and no one can help. I have cancelled one of my contacts with Vodacom already and I'm a matter of hours away before I sign up for a contract with another service provider This is my last cry for "HELP!" before I say cheers to Vodacom.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
