HP
Hendrik P
1 reviews | Active since Apr 2013
05 Mar 2015, 12:31
How to cancel a contract
Dear Vodacom<br> please can you tell me how to cancel a contract on my account?<br> Ive been phoning holding on the line for cancellations,no answer.Holding a line for 10 min is no fun,tried the second time holding the line again for 10 min.<br> Is this how you keep your clients from not to cancel their contracts,by not to answer your phone lines ?????
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Vodacom's replyOfficial
06 Mar 2015, 13:24Hello hendrikprinsloo,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2015, 13:24
Official
Hello hendrikprinsloo,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team