HOW THE HELL ARE YOU STILL IN BUSSINES VODACOM ????????????

Item: Vodacom
Rating: 1
Author: Etienne K

After 3 weeks I received my online upgrade with the wrong Sel...Your call center operators are stupid or you don't train them to do their work.

I didn't want to upgrade but the call center said that they can give me the A31 that can take 2 sim cards because I work with 2 numbers...I said fine that would be nice...when I received the phone It can only take 1 sim, went to your office to make sure it can only take 1...They told me you not allowed to sell phones with 2 sim cards..SO WHY DID YOU LIE TO ME ???? I'M SO MAD THAT I WILL TAKE YOU TO THE CONSUMER COURT AND TELL THEM YOU GAVE ME FALSE INFORMATION AND THAT YOU **** TO ME !!!!!!!!!!!!!!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 Dec 2020, 16:11

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply21 Dec 2020, 16:11

Official

Etienne K's updateReviewer Update

04 Jan 2021, 12:24

This is the wrong no. that you gave me!!!!!!!!
Will see you in court because you all **** to me ...you said I will pay R 175 and now they told me it is R299

Etienne K's update04 Jan 2021, 12:24

Reviewer Update

This is the wrong no. that you gave me!!!!!!!!
Will see you in court because you all **** to me ...you said I will pay R 175 and now they told me it is R299