JC
Joe C
1 reviews | Active since May 2016
17 Jan 2020, 09:55
How sad is Vodacom service
I tried to ask them about their math If a 1GB is R 99 and a 3 GB is R 229 ( no 2 GB listed) The average is R R 152 for 2 GB. So when they say that you receive a 25% discount on the 2 GB @ R 131 how can that be when 2 GB is R 152 X -25%= R 114. So what do they do? They put me to 4 different departments that say it's not their department. I guess you get what you pay for when it comes to a job at Vodacom. Quite sad.
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Replies (2)Vodacom's replyOfficial
17 Jan 2020, 11:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JC
Joe C's updateReviewer Update
17 Jan 2020, 11:07How personal ????????????? We will Whatsapp you. PLease????????????
JC
Joe C's update17 Jan 2020, 11:07
Reviewer Update
How personal ????????????? We will Whatsapp you. PLease????????????
