lT
leatitia T
1 reviews | Active since Oct 2013
30 Nov 2015, 16:26
How much worse can vodacom get??
I called the call centre to complain about not getting the promoted bonus airtime after recharging only to be told that R75 worth of airtime had been used to fuel my internet browsing which I have an active data bundle for.<br> I wanted to tell the guy that I actually have a data bundle which I always purchase only to be told keep quite I am not done. I am so glad I decided to try a prepaid vodacom sim before taking up a contract because I am definately not taking a contract with them now to experience this poor service on a daily basis.
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Replies (1)Vodacom's replyOfficial
30 Nov 2015, 16:33Hello devilzpride,
I would like to apologise for any inconvenience caused.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I would like to apologise for any inconvenience caused.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Vodacom's reply30 Nov 2015, 16:33
Official
Hello devilzpride,
I would like to apologise for any inconvenience caused.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I would like to apologise for any inconvenience caused.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
