AB
Anthea B

1 reviews | Active since Mar 2009

31 Oct 2016, 10:47

How much longer?

<p>I raised a few calls to Vodacom over the past 2 months, my contract was never Re-instated, rectified / upgraded after numerous requests.</p> <p> </p> <p>I used to be on a SMART L contract - carry over airtime & Data......no longer......after THEIR mess, I was re-instated on a Sim Only deal where the data expires on a monthly basis!</p> <p> </p> <p>I was charged an R85 + vat re-instatement fee for something that was not my fault?</p> <p> </p> <p>Vodacom, please assist????????????????? </p>

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Replies (1)
Vodacom
Vodacom's reply31 Oct 2016, 11:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,