WM
Wandisile M
1 reviews | Active since Mar 2009
08 May 2020, 18:27
How many times must I RICA and what’s eating my Airtime?
I have been with Vodacom for a long time and I must say I stayed because of network than the service and the prices they have.I have been harassed to RICA my number I don’t know how many times I have done this.Last time I even went to VodaWorld cause I was tired of doing the same thing over and over again.Today I have lost R40 airtime and I called to find out what’s happening and again I’m being told to RICA my number.Im not doing it again they can cancel my number.
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Replies (1)Vodacom's replyOfficial
10 May 2020, 02:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2020, 02:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
