WM
Wandisile M

1 reviews | Active since Mar 2009

08 May 2020, 18:27

How many times must I RICA and what’s eating my Airtime?

I have been with Vodacom for a long time and I must say I stayed because of network than the service and the prices they have.I have been harassed to RICA my number I don’t know how many times I have done this.Last time I even went to VodaWorld cause I was tired of doing the same thing over and over again.Today I have lost R40 airtime and I called to find out what’s happening and again I’m being told to RICA my number.Im not doing it again they can cancel my number.

0
Replies (1)
Vodacom
Vodacom's reply10 May 2020, 02:23
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team