1 reviews | Active since Mar 2015
How many times must I return my Tablet for repairs
I am totally not happy, I have returned the device to Vodacom 4 times and today no one has gotten back to me regarding the complain I laid on Friday. This is causing inconveniences for me because I did not buy the tablet to play games and be on social networks. <br> I bought the tablet to use for my work and honours research, the first time I returned it was within 3 days of purchase. Every time I have to use the tablet for my research and assignments it has a problem with switching on and not charging at all. <br> I am not happy taking the tablet back as I am scared that It will jam again for the 5th time in June during my exams, bear in mind I had to redo my current assignment research since all my collected data is inside that faulty tablet. <br> Vodacom is really causing an inconvenience for me and I am not happy with their service.<br>
Thank you for your feedback.
Granny, from the Vodacom Repairs Escalation Desk responded to you via email.
She advised that the device was repaired. Should you have any further queries, please respond to her directly.
Kind regards
Vodacom Consumer Website Team
Thank you for your feedback.
Granny, from the Vodacom Repairs Escalation Desk responded to you via email.
She advised that the device was repaired. Should you have any further queries, please respond to her directly.
Kind regards
Vodacom Consumer Website Team
