How many times must i CANCEL?

<p>The contract on *** for Mr van der Schyff was cancelled end Nov 2015. And i have sent mails, signed letters and phoned several times, this matter is just not getting resolved.</p> <p>I have reversed the debit orders several times due to cancellation, the last i spoke to a guy at legal, where he confirmed he needs a signed letter, which was sent to him, still there are deductions.</p> <p>When will u cancel this contract, what else must i do so that you cancel and stop deducting money??????????????</p> <p> </p>