VN
Vashti N
1 reviews | Active since Jun 2013
13 Apr 2021, 18:19
HOW MANY MORE VICITIM'S WILL SUFFER THIS EXPERIENCE?
HI, IT'S BEEN ALMOST ONE WEEK AND I HAVE NOT HEARD FROM ANY CONSULTANT INCLUDING THE ACCOUNT'S MANAGER. THIS HAS NOTHING TO DO WITH THE OUTSTANDING AMOUNT OWING "BUT" ME STAYING CONNECTED WITH THE NUMBER I HAVE BEEN USING FOR OVER 15 YEARS. I WANT TO KNOW WHICH VODACOM CAN I VISIT TO COLLECT MY SIM CARD WITHOUT ANY ISSUES. I FEEL THAT VODACOM IS UNFAIRLY HOLDING ONTO TO MY SIM CARD.
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Replies (2)
Vodacom's replyOfficial
13 Apr 2021, 21:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2021, 21:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
13 Apr 2021, 21:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2021, 21:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team