DP
Daphne P
1 reviews | Active since Apr 2021
29 Apr 2021, 11:15
How many cancellations calls are enough?
How many times should I cancel contracts until you actually cancel them or stop taking my money from me? I cancelled in FEBRUARY and in APRIL the cancellation has still not been put through. NOT ONLY THAT your staff calls me to put me on a month to month that I can apparently cancel any time but just ended up tricking me into a 2 year contract that I CAN'T CANCEL WITHOUT PAYING ZAR 8000. F*CKING PATHETIC. DO BETTER.
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Vodacom's replyOfficial
29 Apr 2021, 14:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2021, 14:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DP
Daphne P's updateReviewer Update
03 May 2021, 16:40Hi! When will you actually phone me or are you just hoping that I'll stop replying? NO ONE has contacted me and my things HAVE STILL NOT BEEN CANCELLED AFTER BEING TOLD IT IS CANCELLED? *** Vodacom?
DP
Daphne P's update03 May 2021, 16:40
Reviewer Update
Hi! When will you actually phone me or are you just hoping that I'll stop replying? NO ONE has contacted me and my things HAVE STILL NOT BEEN CANCELLED AFTER BEING TOLD IT IS CANCELLED? *** Vodacom?