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Lorraine F
1 reviews | Active since Aug 2019
01 May 2022, 12:39
How low can you go to get money
Still no response from Vodacom despite my objection to their increase of my monthly premium despite ME ONLY RECENTLY TAKING OUT MY CONTRACT. HOW DARE THEY CHANGE A SET MONTHLY CONTRACT PRICE AND IGNORE OBJECTIONS
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Replies (2)
Vodacom's replyOfficial
01 May 2022, 18:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2022, 18:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Lorraine F's updateReviewer Update
04 May 2022, 11:59Vodacom give a standard reply but no-one contacts you. Slimey slimey underhanded company....you already making billions why resort to *****ing from people who trusted you and can't afford an increase that was not agreed in the Contract which has only just started.
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Lorraine F's update04 May 2022, 11:59
Reviewer Update
Vodacom give a standard reply but no-one contacts you. Slimey slimey underhanded company....you already making billions why resort to *****ing from people who trusted you and can't afford an increase that was not agreed in the Contract which has only just started.