AvJ
AndrAA(C) van Jaarsveld

1 reviews | Active since Aug 2010

20 Apr 2015, 13:49

How long will it take?

Cell reception in my home has declined over the past 7 years - the cellphone will show a two bar signal and the next moment you'll get an sms about a missed call. Pick up the phone and it shows \No Service"...<br> <br> Vodacom did send out a Tech to come and test the signal strength 6 years ago and every following year when when I complain - this happened 3 times!!!<br> <br> Everytime they said their a weak signal: 2 weeks later I will receive an sms from Vodacom: They do take note of the poor signal quality in this area and they are planning to install a new tower to improve it. There is however no timeframe linked to this installation.<br> <br> It has gone to such a point that your phone cannot be in the TV room anymore as there is no signal!<br> <br> Again contacted Vodacom: Tech wanted to come and measure it: I told him to bring the previous ones for comparison. He rep**** that there are no previous measurements.<br> <br> WHAT?????<br> <br> So every time you complain"

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Replies (1)
Vodacom
Vodacom's reply22 Apr 2015, 07:41
Official
Hello andrevn,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,