How long still.....

<p>I have been asking for an itemised billing statement since 7 March 2017 to date I have not received it. I have spoken to Thomas Sono, Lerato and Katlego. Team leader problem solving, back office, call center agent and IT but still no statement reference numbers for today were 1- ********** ********** and 1- ********** ********** . I have spoken to 10 if not 15 people but still no statements are received. Should I cancel my contract and send you a bill for the emotional stress that I'm getting from you cause I need those statements.</p>