How long must i wait for my wifi to be reconnected

I have it with Vodacom fiber and there empty promises really ....after speaking to six consultants nothing has been done to reconect my Wifi its day 3 now and none of them can give me an answer as to why they can't see my proof of payment on there system...they are all useless from the sales department through to the Management...they are all *********** and still they get there full salaries by the end of each month while we the customers have to suffer ...this is unacceptable really ...no one deserves to be treated this way honestly ...I will make sure that i will post this bad treatment all over social media even if i have to go to Cart Blanch i will ....