RT
Reginald T

1 reviews | Active since Nov 2017

16 Nov 2017, 09:47

how long is Vodacom going to take our data n airtime. when u call them u are told that Internet consumed your airtime n when u try to recall u were on Facebook free mode the whole day

Instead of Vodacom improving their services it gets worse day by day. I've been a loyal customer for years but now I feel it's time for change without hesitation.

0
Replies (3)
Vodacom
Vodacom's reply16 Nov 2017, 10:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

RT
Reginald T's update16 Nov 2017, 10:16
Reviewer Update
Ohk
Vodacom
Vodacom's reply17 Nov 2017, 07:45
Official

Good day Reginald,

As per our email conversation, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian