HOW LONG FOR A REPLY FROM THE BEST NETWORK IN SOUTH AFRICA

<p>I have reached my fill of no service delivery with Vodacom.</p> <p>Still i cannot access my Samnsung Note Edge , after it was blacklisted and not by me. </p> <p>Its been 22 days exactly since i could use the phone with the sim card.</p> <p>I have had to use my sim in another phone but this too has come to an end. </p> <p>On21 November 2016, I received an email from ********** and once again got an apology for the inconevenienced caused , I was asked to provide my ID number , my number as well as model , make and serial number of my phone. And despite my refusal previously I obliged with all my personal information , including my phones make. </p> <p>Well I have had to request feedback but still no feedback.</p> <p> </p> <p>I have reached the point where I will continue to use this platform, use other forms of social media to voice my grievance as it seems to me that VODACOM doesnt seem to care at all. Its all might and poewrful but with my money and so many others, I pay each month and Im considered to be a platinum member of Vodacom.</p> <p>I too discovered that the two phones , bothof whom were on contract with VODACOM are not listed anymore after I requested for this to be done after being held up in 2014. The two phones are not registered as blacklisted anymore.</p> <p> </p> <p>I HOPE THIS IS NOT COMMON PRACTICE AT VODACOM BECAUSE IF IT IS I WILL NOT TAKE THIS INCIDENT LIGHTLY. </p> <p>HOW LONG DO I STILL HAVE TO WAIT FOR THIS TO BE CONCLUDED,</p> <p>I SWITCH ON MY PHONE DAILY TO GIVE VODACOM TEH BENEFIT OF THE DOUBT BUT STILL IM BEING DISSAPPOINTED AND THIS CANNOT KEEP GOING ON.</p> <p> </p> <p> </p> <p> </p> <p> </p>