How long does VERIFYING an account take

<p>They say it takes 5 working days to get back to you, and I am on day 17. Vodacom really needs to start working on their Customer Care Serves. They don't receive the emails you send them, and not to talk about the faxes they supposedly don't receive. Then there is the finace department. They don't have a landline, so there is no getting in contact with them, except email. And to get feedback from them...it's not worth the hassle.</p> <p> </p> <p>I needed to have my payments verified, and since August 2014 no has been able to give me a clear answer. I send them the proof of payments with the date the payments where made and the amount paid. How hard can it be to track down the paymetns and send an email confirming they got the payments.</p>