How long does it take Vodacom to port a number????

I put my MTN number on prepaid in order for the number to be ported to a new Vodacom contract. I went into the Centurion mall store on Monday, 15 February. The consultant assisted me with choosing a new contract package and started the \Porting\" request, only to disappear into the office. After about 45 minutes he came back, explaining something about the system and that he and his supervisor is on the phone with IT. In the end I was told that they resolved the issue and that I have to wait for an SMS to come through. I waited all day and nothing came through. On Tuesday I went back into the store and Kelly (the supervisor) sent the SMS and it came through immediately. She did all the paperwork for the contract and I received my phone and sim. By Wednesday the sim was still inactive and I went to Vodaworld. They phoned centurion and other divisions and told me I have a choice of resubmitting paperwork and running the risk of being debited twice, or going back to Centurion mall and asking them to sort it out. I went to Centurion only to be told there was no problem and port will happen on Wednesday night. It is Thursday and the Sim is still not active. Shocking!!!!"