TN
Tshegofatso N

1 reviews | Active since Apr 2017

30 Jun 2017, 09:20

HOW LONG DOES IT TAKE TO PORT AND GET A NEW CONTRACT????

<p>I am having a very huge challenge with trying to port my number and get a new contract with Vodacom this is my second request on hello peter. I went to the Vodacom 4u store at Westgate on the 16th June 2017 after the actual Vodashop failed me. The process started on the 16th June to date NOTHING has happened i am the one who keeps calling the consultant and he keeps promising that it will be processed over night.... I so frustated and disgusted with the service that Vodacom has given me.</p>

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2017, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team