1 reviews | Active since Mar 2017

17 Mar 2017, 17:44

How is this possible?????

<p>Got an sms today stating that a new 5G dataline was activated on my name TODAY with a limit of R57850.00..</p> <p> </p> <p>I phoned Vodacom and they confirmed this. I have NEVER agreed to any contract today!!!</p> <p> </p> <p>It will now be investigated. Jabu that assisted me promised to send a reference nr via sms.... more than an hour now and still no sms...</p>

0
Replies (2)
Vodacom
Vodacom's reply18 Mar 2017, 07:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Mar 2017, 15:54
Official

Dear Customer

As discussed, we have attended to your query.

Regards

RoderiqueLategan

Best regards,