How is that for poor customer service, Vodacom.

As previously indicated Vodacom is all promises and no action as they can ****** more money by failing to act on complaints. Early this week Vodacom responded to my Complaint on Hello Peter for their failure to cancel a contract ( titled something like "All promises and no action") by stating on this website that I will be contacted by a consultant and my complaint.resolved. I responded in disbelief as my experience proved the contrary. To date neither has a consultant phoned me nor has my complaint been dealt with or resolved. Which is what I predicted from.the onset. Despite numerous phone calls this matter has been unresolved for more than three weeks now. How is that for poor customer service!