How is one supposed to make use of your service

We are now going into our third day that we have not been able to add to our contract. I am desperately looking to get 2 x MacBook Air 13” 128gig laptops on your 5gig data special... only problem is, your system is currently down. We have tried at 3 different incredible connections as well as 2 different iStores. How do you expect to get customers to have faith in the service you are promising if you can’t even assist customers in upgrading and opening new contracts. How pointless. Thank goodness MTN has a system that manages to stay online. Seems I will be forced to take out 2 contracts there tomorrow if you have not managed to get your system up and running. How useless!!

Please feel free to contact me with any suggestions that you might have that would assist me in my seemingly pointless plight to stay a vodacom customer. Dan ********** 112