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Barend B

1 reviews | Active since Oct 2016

13 Oct 2016, 12:02

How i burn my vingers with Vodacom

<p>Vodacom vodacom cant believe what happend.Open a vodacom account 2 years back with a samsung S5..Contrack ended and moved to cell C..My suprise i got.Vodacom have network block me to only and Only use vodacom sim card.I mean 2 year contrack ended and the phone is mine then..But no..Phoned vodacom after 22 min on phone the lady told me "Yes the phone is network lock on vodacom"..This is really bad from vodacom and i will never again open any contrack by u guys..And believe me people will know about this.Know u want to know why people are moving to cell c or other networks...</p>

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2016, 12:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team