How hard is it to purchase a Vodacom data bundle?

Tried to buy a Vodacom data bundle through my Capitec online banking service for a few days in a row - no luck. My wife did hers very quick and easy through Cell-C, no hassles at all. So I try to go to the Vodacom data store, they punch their touch screen a couple times and say this option is not available for me, but they will call their guys and get back to me. 3 days later - they don't get back to me. So this morning I call Vodacom myself - 082111, and they say it must be a network error, I need to restart my phone. So I ask the guy if it is a network problem with my phone, then surely going to the datastore itself would have solved the problem? They don't access their records through my phone, and yet not even they could hack the issue. The guy says, yes, I see what you mean, let me ask someone here for another suggestion. I wait a couple of seconds again, and then the call is cut off. Back to square one. <br> <br> Can I just say how sad it is that nowadays it seems like the only way to get service from suppliers is to come cry about them on HelloPeter. Then they call you back INSTANTLY and solve your problem double time! How sad:-( Thanks HelloPeter-keep up the good work!