LD
Lorna D
1 reviews | Active since Nov 2010
18 Aug 2020, 13:08
HOW DO VODACOM SURVIVE?
Have been waiting for a week now for a customer care agent to get hold of me. 4 promises and NOTHING HAPPENS..... HOW on earth do people do business with this company . They are downright ******* - they must be raking in millions.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
18 Aug 2020, 14:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2020, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
LD
Lorna D's updateReviewer Update
18 Aug 2020, 14:57Don not promise what you have no intention of fulfilling
LD
Lorna D's update18 Aug 2020, 14:57
Reviewer Update
Don not promise what you have no intention of fulfilling
Vodacom's replyOfficial
19 Aug 2020, 10:20Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that final feedback has been provided.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply19 Aug 2020, 10:20
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that final feedback has been provided.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,