LP
Lizelle P
1 reviews | Active since Nov 2018
19 Nov 2018, 20:57
How do Vodacom bill???
I get a bill of data used which I know I did not use in the previous month!! Now this month my bill is already R120 more than it is supposed to be because of usage???? What usage if I still have minutes, data and Sms's left?? How do you bill people?? I cant take this anymore! Before I renewed my contract this year I wanted to go to Telkom but instead decided to stay with Vodacom. What a shame!! I am sooooo mad for staying with Vodacom! Anyone else with the same problem and how do resolve this???
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Replies (2)
Vodacom's replyOfficial
20 Nov 2018, 07:13 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Nov 2018, 07:13
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Nov 2018, 09:57 Dear Lizelle
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Nov 2018, 09:57
Official
Dear Lizelle
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,