SS
Suwilo S
1 reviews | Active since May 2016
04 Jun 2026, 10:50
How do I owe you money now after you send me Zero balance Statements????
How do I owe you money when I have not opened a contract since 2021? Do you have 4 year contracts
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Jun 2026, 11:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2026, 11:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SS
Suwilo S's updateReviewer Update
04 Jun 2026, 12:53Please send me the following details:
1. What device I got in the last two years
2. The call recording me agreeing to a contract renewal
3. Proof that the ***** issue was resolved
4. A full bank statement showing that you returned the money that was debited from my account on the ***** issue
5. Full statement from 2023 up till now to see the transactions and see what I owe
6. Send me the full contract terms
1. What device I got in the last two years
2. The call recording me agreeing to a contract renewal
3. Proof that the ***** issue was resolved
4. A full bank statement showing that you returned the money that was debited from my account on the ***** issue
5. Full statement from 2023 up till now to see the transactions and see what I owe
6. Send me the full contract terms
SS
Suwilo S's update04 Jun 2026, 12:53
Reviewer Update
Please send me the following details:
1. What device I got in the last two years
2. The call recording me agreeing to a contract renewal
3. Proof that the ***** issue was resolved
4. A full bank statement showing that you returned the money that was debited from my account on the ***** issue
5. Full statement from 2023 up till now to see the transactions and see what I owe
6. Send me the full contract terms
1. What device I got in the last two years
2. The call recording me agreeing to a contract renewal
3. Proof that the ***** issue was resolved
4. A full bank statement showing that you returned the money that was debited from my account on the ***** issue
5. Full statement from 2023 up till now to see the transactions and see what I owe
6. Send me the full contract terms
Vodacom's replyOfficial
04 Jun 2026, 14:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2026, 14:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team