AC
Adi C

1 reviews | Active since Jan 2020

07 Jun 2021, 12:21

How do I get rid of Vodacom?

Inhave tried to stop my data contract with Vodacom since February this year. I spoke to numerous agents, I even sent emails. They stop it and then reinstate it again without permission. I am now at the point where I want to stop my other contract also and just have zero association with this place. I spoke to agents at customer services, cancellations, after-sales and retentions, even to managers. After almost 15 years with not even one missed payment, they cannot honour one request from me.

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2021, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team