JB
Jacques B
1 reviews | Active since Jun 2019
20 Apr 2021, 11:41
How do I contact Vodacom Customer Care? calls to 135 are just disconnected
I'm trying to contact Vodacom Customer Care via their 135 number.
Each time I get to the point where the automated voice says "Please note that we may require to access personal information in order to best assist you" the call goes quiet and then disconnects.
My last 3 calls to 135 ended line this (after painfully going through lengthy menus that I have absolutely no interest in).
How do I contact Vodacom Customer Care?
None of the automated options, FAQs on their website handles my query.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
20 Apr 2021, 14:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Apr 2021, 14:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
