How difficult is it to cancel a reccuring data bundle

How is it possible that not one of you can do a proper job? I have tried to cancel a 2GB recurring bundle on my line since February. Numerous poeple telling me it has been cancelled. Lying to me. Eventually someone contacted me and said it was cancelled and I was credtited the R249. But then received an sms saying I now have a 0MB recurring bundle??? How does that even work! So true as the day you CHARGED ME FOR THE 2GB R249 this month and I received NOTHING. This is *****. You are charging me for something I didn't get and that I have been teying to cancel for many months now. WHY IS IT SO DIFFICULT TO CANCEL A 2GB RECURRING BUNDLE.

If this does not get resolved I will be doing to my Lawyer. You are *****ing my money now.