1 reviews | Active since Jul 2016
<p>I want to bring to your attention the excellent service that I had received from technical assistant Mr Bavon Mhlari at the Vodqacom branch in the Mall of the North, POLOKWANE in Limpopo on 12 July 2016. </p> <p>The Vodacom Customercare line staff at 111 from my cell phone could not help me with my cell phone problems and referred me to a Vodacom shop.I thus had to go all the way to the Mall of the North. Mr Bavon Mhlari spent HOURS trying to fix the problem of my Samsung Galaxy.</p> <p>Whatsapp had disappeared from my cell phone and could not be reloaded! </p> <p>It took BAVON literally 3 HOURS to fix the problem. </p> <p>He then advised me to go and have the software updated at Samsung, which I did. </p> <p>This gentleman's professional approach, and courteous and polite demeanour made all the difference to my day! I am a 70-year old female and he never ONCE showed the LEAST impatience whilst serving me. The respect he showed me and his professional way of handling each step of the tiring process was customer service of the highest degree. </p> <p>He indeed did the Vodacom corporate image proud!</p> <p>And he thus made me one very happy VODACOM customer!!</p>
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Dear Customer,
Thank you for taking the time to post this compliment on the website.
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This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
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