1 reviews | Active since Apr 2017
HOW CAN YOUR NUMBER BE PORTED TO MTN WITHOUT MY NOTICE!?!?!?!
How is this possible!?!?!?!? My Vodacom number was ported on the 19th of September without my NOTICE to MTN!!!when you port a number you must have proof of adress and id????I had to cancel all my banking stuff!!Nothing works!!!so i insist on knowing who did that!!!I lost alot of bussiness and all my airtime and data!!now Vodacom tells me its going to take 5 days!!!this is ****!!!!i want all my data and airtime refunded and answers!!this is unacceptable!!!I will not leave this!!!You will hear from my team!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team