How can you trace what happened to the data you bought for a number

Item: Vodacom
Rating: 1
Author: Erika M

I bought 110 rand airtime, bought data 500 mb data for my daughter, the 100 rand is dedicted off my account but she never received the data?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Apr 2019, 06:34

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Apr 2019, 06:34

Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's replyOfficial

09 Apr 2019, 09:29

Dear Erika

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply09 Apr 2019, 09:29

Official

Dear Erika

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team