1 reviews | Active since Jan 2016
How can you cancel all my data and airtime when switching my contact?
<p>your agent called to change my smart medium contract to a top up in order to make better use of the money I pay. Thus will be effective from 1 September. But now suddenly from earlier tonight I lost all my existing data, sms's and airtime and I gave not received the new airtime. So I can actually not use my phone at all. Very bad experience. Please fix this immediately. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team