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Barry M
1 reviews | Active since Mar 2009
11 Apr 2022, 15:40
How can you bill me for something I did not subscribe to or ask for.
Vodacom, you have just added an amount for a service that I never subscribed to (Telecoming - WinSports). My Vodacom is a data sim only which is in a router.. it should be pretty much impossible for me to sign up for any such service. Trying to contact Vodacom for help is also pretty impossible if the number you are calling from is not a Vodacom one. Using my router sim number also does not work as Vodacom send a pin to that number :(
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
11 Apr 2022, 15:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Apr 2022, 15:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BM
Barry M's updateReviewer Update
11 Jul 2022, 22:01I don't believe this.. you have done it again! I have blocked content services but still services are shown as active!! I never signed up for anything ever! Please sorry this out!
BM
Barry M's update11 Jul 2022, 22:01
Reviewer Update
I don't believe this.. you have done it again! I have blocked content services but still services are shown as active!! I never signed up for anything ever! Please sorry this out!
