How can we pay without an Invoice

<p>Vodacom is supposed to be the best cellophane provider in the company... ha-ha.</p> <p>We run a business and have approximately 9 accounts with Vodacom been with them since the conception of the cell phone. </p> <p>We have not been receiving our monthly accounts due to the poor postal service. Last year we requested Vodacom to email us the account, this ran for a couple of months and we have not received any emailed accounts since. Consequently we now work on a monthly Vodacom Warning Sms'd to us to warn us of outstanding payment, surely they should email us and not sms as you can never guarantee a sms has been received. </p> <p>This morning Vodacom suspended all our cell phones and data due to lack of payment. It took us an hour and a half of numerous phone calls to try and get the system switched back on again, after paying the outstanding amount. In the last year have suspended my phones twice. </p> <p>Why doesn’t Vodacom get its act together and ACT professionally. </p>